Shipping & Returns
Shipping and returns.
How your order gets from our house to yours, free local pickup in Winchester, and what to do if something is not right.
Shipping
We ship anywhere in the United States.
Orders ship from Winchester, Virginia and usually arrive in 3 to 7 business days.
Shipping is calculated by the weight of your order:
Order weightShipping
0 to 2 lb$11
2 to 4 lb$16
4 to 6 lb$20
6 to 8 lb$22
8 to 10 lb$24
10 to 12 lb$27
12 to 20 lb$37
20 to 25 lb$48
25 to 32 lb$60
32 to 42 lb$70
42 to 53 lb$100
Orders over $1,000 ship free.
Local Pickup
Free local pickup is available at White House Foods.
701 Fairmont Ave, Winchester, VA 22601Choose Local Pickup at checkout, then come into the office and let us know your name.
Our #10 can products are available for local pickup only and do not ship.
Returns
If something is not right, we will make it right.
If something arrives damaged or is not what you ordered, contact us within 14 days of delivery and we will make it right with a replacement or refund.
Because our products are food items, we cannot accept returns of opened products.
Return shipping on approved returns is covered by White House Foods.